Every year those dedicated to the credit union movement gather in Washington D.C. (in the winter mind you, which shows how dedicated we all are), at one of the largest events of the year –CUNA GAC. Whether a seasoned GACer or a fresh face this year, we’ve got 10 must-do’s to help you make the most out of your experience.10. Find fellow credit union friends and take a night tour of Mount Vernon.9. Get ready for opening day right by checking out Georgia Brown’s Famous Gospel Sunday Brunch.8. Buy all the Band-Aid’s you can find in preparation for spending days walking the most expansive exhibit hall ever.7. Kick off CUNA GAC 2016 with CUNA CEO Jim Nussle (reminder: take my annual selfie with him).6. Take an educational pub-crawl with the brightest minds in the industry (customary pit stops include: Marriot , Renaissance, and Hyatt lobby bars. Also… there’s always Fado’s).5. Be inspired by true greatness and at The National Credit Union Foundation’s Herb Wegner Memorial Dinner.4. Vow to learn how to play the piano after hearing The Fabulous Dueling Pianos at Late Night at the GAC with CO-OP Financial Services.3. Stop by a one night only display called Thunderpunch where The Cooperative Trust has managed to round up the mysterious millennial’s for you to meet.2. Keep your credit union running smoothly after a cyber attack with tips from famed journalist, Ted Koppel.and most importantly…1. Join the forces for good and go on GAC Hill Visits! 85SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Amanda Reed Web: www.CUInsight.com Details
“The whole island is without power,” said Jeanne Kucey, president/CEO of JetStream Federal Credit Union. JetStream FCU, headquartered in Miami, Fla., has a branch located in Carolina, Puerto Rico which is just east of San Juan.Hurricane Maria made landfall on the southeastern coast of Puerto Rico early Wednesday morning as a Category 4 storm with winds of 155 mph.CU Times has been reaching out to credit union officials and sources, but has received very few updates and details from the island regarding credit union employees, damage to branches and the status of recovery efforts.Officials from WOCCU and CUNA are equally in the dark and they do not expect to have an update from the island for another day or more. continue reading » 6SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr
According to the Chinese Calendar 2020 is the Zodiac Year of the Rat. Rats are clever and wise and are symbols of wealth and surplus (because of their fast rate of reproduction). Rats have to be extra cautious in the new year due to being at risk of losing money. They must learn to stand back and wait until opportunities arise and are advised to wait until the following year in making big decisions and keeping their financial situation stable. Rats will also find themselves losing their focus at times and becoming emotional. So each of us would do well to temper our prosperity trends regarding the economy going forward. Living with a bit of anxiety will be a harbinger for credit union leadership as we head into the year.With recent political, economic and regulatory changes added to the American landscape, the new year economy in which credit unions will have to navigate will slow down. Overall many aspects of these changes have caused many of us to shift and use more new technology and innovation in dealing with our financial situations and engagement in serving members.And with 2020 being a presidential election year, all business and financial marketplace predictions will be tempered by Uncertainty!However, this is not the year for credit unions to hold back. There is an opportunity to really continue to step up and help members respond to new changes and challenges (interest rate changes/cyber-security/ID theft/new technology/frictionless transactions) and not have a rat pack mentality like our competitors.I would offer these “Super 10 in 20”suggestions for setting a course to prosper in the New Year:Work Your CU Neighborhood. Focus on deepening relationships (more wallet share) with your current members. Get closer and really get to know your members. Offer one stop financial services shopping and don’t make your members jump through whoop s to do business. Continue to engage and expand in socially responsible causes showing the credit union difference in the community.Review your Fee structures for market place adjustments. I am not suggesting we gouge our members, only that we alter fees based on the local marketplace. We still will be the best deal in town.Have a Collaboration, Partnership, Alliance and Merger Policy/Strategy.Train staff to cross serve and wow members at every touch point opportunity 7x24x365. Embrace being a “Member-Centric” CU. All staff, volunteers, vendors and members should be advocates for your credit union.Have a well-defined Member Experience Program. Use Good On-Boarding practices to Reconnect and Engage current/new members by offering incentives–(Buy local Groupon/ miles/reward programs/prepaid cards/cash back/free credit scores/reports/co-brand products) and concierge services to empower them to connect. Reach out to Hispanic/New Immigrant communities and show them how credit unions are a welcoming financial institution. Give members real reasons for being a member, not just a customer. Membership should have its privileges. Offer Certificate of Member Ownership/Toll Free 800 Member Care Hotline.Embrace Innovation/Mobile Strategy: Mobile/Tablet Technology and Social Media. Be Appilicious–Utilize innovative ideas to create “Apps for This and That”. Form Strategic Partnerships with Fin-techs (Google/Amazon) for first payments/digital interaction options. Teach members to serve themselves via technology. A CU Alexa has now joined the Apple watch to members households and vehicles and “Face Payments” could be the next Big Thing!Offer Suite of Retirement Services to help Senior Members–Tax/Legal (Wills) Services/End of Life (Burial) Loans/Long Term Care. Consider offering Life-style Products/Services that your members could really benefit from (braces/Invisalign treatments/hearing aids/plastic/Lasik surgery) personal procedures that are not covered by traditional insurance.Reach out to young adults/women and early retirees via Micro Lending and Small Business Services. These members are the fastest demographic starting their own business.Make it a strategic imperative to appeal to and attract more Youth and Young Adults. The under 30 Demographic is your next generation of lending business and lifelong members for your CU. Find ways to help young members ease their burden of student debt and offer Financial Counseling Fitness programs to help them get on track with sound life-long money budgeting practices.Explore Cannabis/Hemp/CBD Oil Banking as potential new Small Business opportunities for your credit union. 38SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,John Vardallas John A. Vardallas CAE, CUDE is Founder/CEO of The AmericanBoomeR Group, a Madison, Wisconsin based speaking/consulting firm. He is also Senior Faculty Advisor/Project Evaluator for SCMS and … Web: www.theamericanboomer.com Details This is not the time to sit back in your den about your credit unions mission to thrive in the future. Focusing on maintaining our differentiation–why we do versus what we do in our communities will distinguish us from the rest and help us prosper.Our Credit unions will need to step up, promote our purpose, focus on our uniqueness and commitment to members to stay ahead and avoid getting caught up in the financial services rat race in 2020.
May 5, 2006 (CIDRAP News) – The latest human infected with H5N1 avian influenza died of the infection yesterday in Egypt, while a leading influenza expert called H5N1 the worst flu virus he has seen.The Egyptian victim was a 27-year-old woman from Cairo whose H5N1 case was announced yesterday, according to the World Health Organization (WHO). She had been hospitalized with bilateral pneumonia May 1, and a WHO statement yesterday had described her condition as stable.She was the 13th Egyptian confirmed to have an H5N1 infection and the fifth to die of it. Her case was the first reported in Egypt since early April. The WHO’s global case count now stands at 206 cases with 114 deaths.Meanwhile, virologist and influenza expert Robert G. Webster, attending an avian flu conference in Singapore, told the Associated Press (AP), “I’ve worked with flu all my life, and this [H5N1] is the worst influenza virus that I have ever seen.”Webster, who works at St. Jude Children’s Research Hospital in Memphis, said that in poultry, the virus invades the brain and destroys the respiratory tract, the AP reported. Concerning the threat of a human pandemic triggered by H5N1, he said, “If that happens, God help us.”According to the story, he predicted it would take at least 10 more mutations to give the virus the ability to spread from person to person. He added there was no way to know when or if that will happen.”All of those mutations are out there . . . but the virus hasn’t succeeded in bringing it together,” Webster was quoted as saying.He also said far more needs to be done to prepare for a pandemic and to understand the virus’s behavior. Calling for stockpiling of more H5N1 vaccine, he labeled current efforts “miserable,” according to the story.Webster said research has been hampered by cultural attitudes preventing autopsies of victims, with autopsies conducted on only six people since the virus began spreading in late 2003.In other developments, the 21 countries in the group Asia Pacific Economic Cooperation (APEC), meeting in Vietnam, agreed today on a plan for joint efforts to respond to the avian flu situation. The organization consists mostly of Asian and Western Pacific countries, but also includes the United States, Canada, Russia, Mexico, Peru, and Chile.The 5-page plan calls for various kinds of cooperation. For example, the members agreed to:Increase the prompt reporting of avian and human cases and sharing of biological specimensEncourage the business sector to get involved in the prevention and control of avian fluEstablish “best practices and common approaches to risk communications”Work to improve biosecurity on commercial and “transition” poultry farmsDevelop ways to exchange information on “management of travelers” to minimize damage to trade and travelEncourage steps, such as use of pre-authorized visas and customs, to ease the entry of WHO rapid response teams into countries that have invited themSee also:WHO statement on death of Egyptian womanhttp://www.who.int/csr/don/2006_05_05/en/index.html